Frequently Asked Questions
How accurate are your star maps?
Our star maps are highly accurate, generated using precise astronomical data. They show the exact position of stars, planets and constellations as they appeared in the sky at your specified location, date and time.
How long does shipping take?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically and 7-14 business days internationally. Expedited shipping options are available at checkout.
Can I customize my star map?
Absolutely! You can customize the date, time, location, title, message, font style, and color scheme. Our design tool allows you to preview all changes in real-time before placing your order.
What if I'm not satisfied with my order?
Customer satisfaction is our priority. If you're not completely satisfied with your purchase, please contact us within 30 days of receiving your order, and we'll work to make it right. See our Returns Policy for more details.
Do you offer gift options?
Yes! We offer gift wrapping and personalized gift messages at checkout. Our star maps also come in elegant packaging that's perfect for gifting.
Can I get a digital version only?
Yes! We offer digital-only versions of our star maps that you can download immediately and print at home or at your local print shop.